![]() You can log on to your Netflix on their TV (be sure to log out) but internet can become choppy at times. ![]() We got some packages and surprisingly, the cake was delicious! Their app could do some work and they may have some problems with their network as website and app lags. Your Great Wolf Lodge adventure begins in our massive, 84-degree indoor water park reserved exclusively for our overnight guests. Our family loves the burgers at Timbers and the pizza and pasta and the fresh crunchy salad at Hungry as a Wolf. 5 Faves for Great Wolf Lodge from neighbors in Gurnee, IL. Service is a hit or miss, sometimes they are great and some staff look so devastated doing their work or maybe some bad stuff happening in their lives. You can use the park after you check out. Waterpark is open only on a limited time, 10AM - 8PM and check in is at 4PM checkout at 11PM. Conveniences include safes and coffee/tea makers, as well as phones with free local calls. 312 reviews of Great Wolf Lodge 'Updated to 4 Stars from 3 Great Wolf Lodge cares about their customers experience and feedback. Wish regular rooms have microwaves and not just the utmost premium suite. The MagiQuest is a star during our stay and not just my kid loved it. Place is cleaner than most indoor waterparks near here (no apparent and strong chlorine smell) and the food is always great except maybe the breakfast buffet which is mediocre at best. Address 525 Junction Road, Suite 6000 South, Madison, WI, 53717, US. Issues include long wait times, unhelpful answers. We come to this waterpark at least once a year because my kid always have fun. 39 of 237 complaints were resolved Great Wolf Lodge resolves only 39 of negative reviews, showing poor commitment to customer concerns.
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